Communications – Accessibility to Programs and Services

Where required, the following practices may be implemented: Ready availability of special needs equipment and accommodation such as Pocketalker, magnification and screenreader software such as Zoom Text on public kiosks; Captioning of all videos; Publication of material in alternate f
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Communications – eCommunications / eServices

Where appropriate, the following practices may be implemented: Measurement and monitoring of online feedback (for example, from Facebook, Twitter) to gauge public response to current initiatives; Continued availability of hard copy material where appropriate; Use of web-casting to rea
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Communications – Social Media

Consideration can be given to the following practices when using social media for corporate communications: Ability to use social media to reach either a broad audience or a targeted group; Use of social media to respond quickly to customer service issues; Use of Facebook, MySpace, an
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CSA releases National Standard for Psychological Health and Safety in the Workplace

CSA releases National Standard for Psychological Health and Safety in the Workplace (Canadian Standards Association, January 2013). “Psychological Health and Safety in the Workplace is a voluntary standard intended to provide systematic guidelines for Canadian employers that wil
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