IRSST and RIPOST put forward a practical approach aimed at sustainably preventing interpersonal violence in the workplace

Interpersonal violence in the workplace has become an increasingly widespread phenomenon, to the extent that in 2002 Québec adopted a legislative framework granting all employees a right to work in an environment free from psychological harassment.
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Communications – General

As Socio-demographic patterns continue to evolve and become more global, communicating complex workplace safety, health and disability insurance information to a variety of stakeholders has its challenges.
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Communications – Pictograms

“The US Occupational Safety & Health Administration (OSHA) has recently implemented the Globally Harmonized System for Classification and Labelling of Chemicals (GHS). For the first time ever, OSHA labels will be required to show a pictogram to help convey hazard information. In C
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Communications – Temporary Foreign & Migrant Workers and Non-English/French Speaking Stakeholders

Where appropriate, the following practices may be implemented: Multilingual translation of health, safety, WCB rights and obligations information; Ready availability of interpretation services; Toll –free multilingual hotline that is also accessible from out of the country; Multilingu
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Communications – Accessibility to Programs and Services

Where required, the following practices may be implemented: Ready availability of special needs equipment and accommodation such as Pocketalker, magnification and screenreader software such as Zoom Text on public kiosks; Captioning of all videos; Publication of material in alternate f
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Communications – eCommunications / eServices

Where appropriate, the following practices may be implemented: Measurement and monitoring of online feedback (for example, from Facebook, Twitter) to gauge public response to current initiatives; Continued availability of hard copy material where appropriate; Use of web-casting to rea
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Communications – Social Media

Consideration can be given to the following practices when using social media for corporate communications: Ability to use social media to reach either a broad audience or a targeted group; Use of social media to respond quickly to customer service issues; Use of Facebook, MySpace, an
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